For any reason you are unhappy with your purchase, simply mail off your return within 14 days of receiving your item and we will be happy to offer you a refund. Exchanges can also be made however they can only be for a different size or color of the same style only.
NO RMA is required:
PLEASE SEND RETURNS/EXCHANGES WITHIN 14 DAYS OF RECEIVING ITEM TO:
2318 Bancroft Street
Charlotte, NC 28206
Please Include the INVOICE SHEET that came with your order and note the instructions below
Returns/Exchanges can only be made within 14 days from the date of receipt of your item. NO EXCEPTIONS. Please mail to the Return Address that is on the attached label of the invoice.
The customer is responsible for any return shipping costs and for obtaining tracking information as FIT CHICKS PERFORMANCE is not responsible for any lost/missing returns. Exchanges can only be made for a different size or color of the same style only.
International Orders can only be returned for a refund. Exchanges must be done as a re-order as shipping must be paid.
Once we receive your returned item, we will refund you the purchased amount and send you an email to confirm that the return has been completed. Refunds are in the form of original payment, please allow up to 10 business day for the refund to be reflected in your account or your exchange to be sent out. We don't refund original shipping charges.
Any order issues must be reported within 7 days and the clothing must not have been worn for it to be eligible for an exchange.
A 20% restocking fee will be applied to any returns allowed over 14 days.
All items must be returned unworn, unwashed, with original tags, stickers, folded in its original garment bag. Any damaged items that have signs of wear or do not conform with FIT CHICKS PERFORMANCE return policy will be declined and the item will be shipped back at the customer’s expense.
FIT CHICKS PERFORMANCE guarantees it's clothing to be free from manufacturing defect for the first 14 days as long as you follow our care instructions.
By placing an order with FIT CHICKS PERFORMANCE , the customer acknowledges and agrees to all our shipping/return policies, terms and conditions.
Once orders are placed they cannot be cancelled, however returns can still be made.
Please note - there are NO returns on SALE items.
FOR ANY QUESTIONS CONTACT US VIA EMAIL AT: [email protected]